FAQs
We are only available by appointment.
How do I pay for a costume?
We accept cash, Mastercard, and VISA. Sorry we don't take personal checks. You should be 18 or older to rent from The Costume Company. There is a security deposit required for all rentals - we simply take an impression of your credit card.
How do I reserve a costume?
Come by the store, try on a costume and pay for it by credit card or cash. Easy huh? It's best if you rent your costume WAY in advance of your event. Payment must be made in full. Please note - Once your contract is written and signed it's a done deal - there's no refund. And, all sales are final.
How long to I get to keep the costume?
Our normal rental agreement is for one-time, 24-hour use only, or the weekend if picked up on a Saturday. For holiday rentals we often extend this time period.
What's the average cost of a costume rental?
It depends, but on average our costumes range from $65 - $125, with some rentals as high as $200.
Bringing the costume back alive and in one piece.
Customer shall be liable for the cost of repair or replacement of damaged costumes (e.g. make-up, excess soil, rips, etc.) or missing costume parts. Damage or replacement charges are not limited to the security deposit. The security deposit will be returned when costume is returned on time and in acceptable condition.
Trying on for size.
Do it! Sometimes we may be busy but even so you should try everything on for size as we don't guarantee fit unless you do.
Vintage Clothing Conditions:
Pristine: Near perfect. No evidence of wear. No visible laws
Excellent: Gentle wear or minor damage, easily repairable
Good: Garment is sound. Visible repair or in need of repairs.
Fair: Significant evidence of wear or damage.
Poor: No longer intact. Useable for salvage or recycling of parts.
Rental fee will be forfeited if reservation is canceled.
Customer shall be liable for the cost of repair or replacement of damaged costumes (e.g. make-up, excess soil, rips, etc.) or missing costume parts. Damage or replacement charges are not limited to the security deposit. The security deposit will be returned when costume is returned on time and in acceptable condition.
Anyone who does not return the rented merchandise can and will be prosecuted under the provisions of Massachusetts General Law. All reasonable attorney fees and court cost incurred in the enforcement of the terms of the rental agreement are the responsibility of the renter signing the rental agreement.
You should also understand that some costumes may impair vision, mobility and be hazardous around heat or open flame. You must accept responsibility for your own personal safety and well being.
Other (late + additional) fees and legal stuff
If the costume is returned late - beyond the agreed upon return date - you will be charged 50% of the original rental fee, for each additional day the costume is out of the shop. That can get expensive fast, so please return on time.